Notifications

When something important happens in the system — a new invoice, an approval request, a processing error — the right person should hear about it without anyone remembering to tell them. Nama's notification system watches for business events and automatically sends messages through in-app alerts, email, SMS, and WhatsApp. Learn how the engine and templates work, wire up your SMS and WhatsApp providers, and check the FAQ when a message doesn't go where you expected.

Notifications

🔔Notification DefinitionsThe definition screen field by field — what fires a notification, who receives it, what they read, and when it is sent.💬WhatsApp IntegrationConfigure SMS and WhatsApp providers from Global Configuration so the system can message users and customers.✈️Telegram NotificationsSet up a Telegram bot, let customers link themselves by sharing their phone, and send notifications straight to their chat.📣General AnnouncementsThe company notice board — write a text once, pick who sees it and between which dates, and it appears beside their notifications.✉️Bulk Messages, WhatsApp Messages and Internal ChatSend one message to a hand-picked list, shape what goes out over WhatsApp, read the Error Message log, and chat with colleagues.❓Frequently Asked Questions: Notifications and MessagesCommon gotchas and fixes — like using a loop so each line in a multi-customer receipt gets its own message.