Keyboard Shortcuts

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Support / Debug Shortcuts

These are global shortcuts (handled anywhere in the app) intended for support staff and developers.

Ctrl + Alt + X: Activate replication options
Ctrl + Alt + Shift + X: Toggle "Show IDs" mode (reveals internal field/entity IDs)
Ctrl + Alt + I: Activate "Show Field Info" (right-click a field afterwards to inspect its metadata)
Ctrl + Alt + L: Activate and open the Server Logs dialog
Ctrl + Alt + H: Show help messages
Ctrl + Alt + T: Activate editing of UI element properties
F9 (with a field focused): Show the tooltip / help for the focused field

Grid Shortcuts

Available while editing detail grids on an edit screen.

Insert: Insert a new row after the current row
Ctrl + Insert: Copy the current row into a new row
Shift + Insert: Copy the current row into a new row
Ctrl + Alt + Insert: Copy the current row multiple times (opens a count dialog)
Ctrl + Delete: Delete the current row
Arrow Down (while editing a cell): Move to the next row; if you are on the last row, a new row is created automatically
Arrow Up (while editing a cell): Move to the previous row
F9: Show the tooltip / help for the focused grid cell's field
Alt + F: Toggle the find (search) bar for the grid

Find Bar Shortcuts

Available when the grid find bar is open.

Enter: Go to the next match
Shift + Enter: Go to the previous match
Escape: Close the find bar
Alt + F: Toggle the find bar

Reference Field Shortcuts

Available when a reference (lookup) field is focused, both on edit screens and in grid cells.

F4: Open the search / browse picker
F6 (or Ctrl + Click on the link): Open the referenced record in a new tab
F7 (or Alt + Click on the link): Edit the referenced record in a popup
F8: Create a new referenced record

Date / Time Field Shortcuts

F4: Open the date / time picker
Tab: Close the open date / time picker and move to the next field

Enter: Move to the next field (unless the field is configured to keep focus on Enter)
Shift + Enter: Move back to the previous field

Criteria / Expression Editor Shortcuts

Available in the criteria expression editor.

F7: Append a new expression line
F8: Append a copy of the current expression line
Ctrl + Delete: Remove the current expression line

Arrow Up / Arrow Down: Move the selection in the "More" menu and the navbar search results
Enter: Open the highlighted menu item or search result
Escape: Close the open menu, dropdown, or dialog

Chat Shortcuts

Enter: Send the message (in both the user chat and the AI assistant)
Escape: Close the @mention suggestions dropdown

Enter: Submit the sign-in, change-password, forgot-password, or OTP form

These shortcuts trigger business functions (the standard actions on edit and list screens). They are defined by the default Shortcuts Definition that ships with the system, and they can be customized per user. When a function has a shortcut assigned, the key combination is shown in square brackets next to its button or menu item (for example, [Ctrl + S]).

Record Actions

Ctrl + S: Save
Alt + S: Save and continue (save then start a new record)
Ctrl + R: Accept (confirm / post the document)
Alt + R: Reverse document
Alt + N: New record
Ctrl + D: Duplicate the current record
Alt + Delete: Delete the current record
Alt + P: Print
Alt + F5: Refresh
Ctrl + M: Open the "More" menu

Alt + F: General search
Ctrl + G: Go (open a record by code)
Alt + H: Go to record
Ctrl + L: List view
Ctrl + T: Tree view
Alt + Page Down: Previous record
Alt + Page Up: Next record
Alt + Home: First record
Alt + End: Last record

Grid Rows

Alt + Ctrl + N: Append a row
Shift + Insert: Insert a row
Shift + Delete: Delete the current row
Ctrl + Arrow Up: Move the current row up
Ctrl + Arrow Down: Move the current row down
Alt + Arrow Up / Alt + Arrow Down: Toggle the sort direction

Customizable

These mappings come from the default Shortcuts Definition. An administrator can change any of them, so the keys shown above are the out-of-the-box defaults — your system may differ.

POS Shortcuts

These shortcuts apply to the Point of Sale (POS) application. The keys listed are the defaults — each one can be reassigned (or cleared) per register through the POS Shortcuts configuration.

F1: Move between screens
Alt + F1: New sales invoice
Shift + F1: Replacement (replacement invoice)
Ctrl + F1: Return invoice
F2: Shift screen
Ctrl + F2: Inventory screen
F3: Show the search table
Ctrl + F3: Open invoice
Ctrl + F4: Show the data status screen
Page Down: Move focus to the lines grid
Page Up: Move focus to the header fields

Payment & Invoicing

F5: Pay dialog (and Invoice pay)
Ctrl + F5: Pay without printing (multi-payment dialog)
Alt + R: Pay using reward points
Alt + P: Reprint
Ctrl + D: Disable printing
Alt + V: Edit delivery cost
Ctrl + Shift + N: Transfer credit notes
Ctrl + R: Return after the allowed period
Ctrl + O: Online order inquiry

Held Invoices

F6: Hold invoice
Ctrl + I: Open held invoice
Ctrl + F6: Show held invoices
Ctrl + Shift + F6: Show call-center held invoices
Alt + F6: Delete held invoices
Shift + F6: Delete all held invoices

Discounts

F10: Invoice discount
Ctrl + F10: Delete discount
Alt + 1 through Alt + 8: Apply line discount 1–8

Lines

Ctrl + Delete: Delete the current line
Num + (numpad plus): Duplicate the current line
Ctrl + Q: Edit the line quantity

Customer & Salesman

F7: Activate the customer field
Shift + F7: Add a new customer
Ctrl + Shift + C: Edit the customer
Ctrl + F7: Delete the customer
F8: Activate the salesman field
Ctrl + F8: Delete the salesman
Ctrl + F: Activate the item field

Other

Ctrl + F9: Price inquiry
F4: Change font
F11: Lock screen
F12: Help
Ctrl + F11: Show all notifications
Ctrl + Shift + I: Edit the invoice classification
Alt + F4: Terminate (exit) the POS application