Customer Reward Points (Loyalty Points)

Send a notification to the customer with each invoice with rewarded points, redeemed, and total points

  • English Version
Dear {customer.name2},
Thanks for visiting {branch.name2}.
You earned {$earnedPoints} points. Your current balance is {customer.$availableRewardPoints} points.
Thanks for shopping with us!
  • Arabic Version
عزيزي {customer.name1}،
شكرًا لزيارتك فرع {branch.name1}.
كسبت {$earnedPoints} نقطة جديدة، ورصيدك الآن {customer.$availableRewardPoints} نقطة.
شكرًا لتسوقك معنا.

Steps to Notify Customers with the reward points OTP:

  • Create a Notification Definition for any entity (preferably Customer) and check the "Manual" option.
  • In the Reward Points Configuration file, set the "OTP Notification" field to the notification definition you just created.

Sample SMS/Email Templates

  • English Version
To redeeem {rewardInfo.amount} {rewardInfo.currency.altCode} ({rewardInfo.redeemedPoints} points), please use the following OTP: {otpCode}
  • Arabic Version
لاسترداد {rewardInfo.amount} ({rewardInfo.redeemedPoints} نقطة) {rewardInfo.currency.code}، يرجى استخدام رمز التحقق (OTP) التالي: {otpCode}.

The OTP tempo is run against the customer record

  • You can access any information from the customer, like name1, name2, email, and so on.