Pricing, Offers & Coupons

The price a customer pays isn't a single number, but the result of several layers: a price list, a quantity discount, a promotional offer, and maybe a coupon. This guide gathers the supply-chain pricing tools and explains how they stack.

Integration with the Invoicing Module

The shared document-level discount, offer, and loyalty-point mechanics are documented in the Invoicing module (the discounts, offers, and reward-points guides). This page focuses on the supply-chain-specific pricing entities and refers to those guides where they intersect, to avoid duplication.

Sales Price Lists (SalesPriceList)

The Sales Price List is the backbone of pricing: it sets each item's price for a specific customer segment, period, and currency. You can have multiple lists (retail, wholesale, VIP customers, promotions), and each list has an effective date range and a priority that prevents conflicts when more than one list overlaps. When creating an invoice, you choose the appropriate list and the system fills prices automatically.

Quantity-Based Pricing (PricingRange)

The Pricing Range enables tiered prices by quantity: 1-10 pieces at one price, 11-50 at a lower price, and above that even lower - automatically rewarding larger purchases.

Automatic Pricing (AutoSalesPricing)

Instead of setting the sales price manually, Automatic Pricing computes it from cost plus a profit margin (default, minimum, and maximum). When cost changes, the price is recalculated while respecting the margin policy. Its global behavior is configured via the Auto Sales Pricing Setting (AutoSalesPricingSetting).

Pricing in Points (SalesPriceInPoints)

For loyalty programs, the Sales Price in Points lets you price items in points redeemable instead of (or alongside) money.

Offers and Free Items (SalesOffers)

Sales Offers are the promotion engine: a percentage or amount discount, free items, or incentives based on invoice value or a minimum cart. You can target them with filters (invoice classification, customer, sector) and link them to a season so they activate automatically in its period.

And the Free Item Group (FreeItemGroup) lets you offer several free items as a single bundle within the offer, with repeat rules and policies configured.

Post-Sales Offers (PostSalesOffer)

Some incentives aren't granted at the time of sale but afterward (incentives, retroactive discounts, rebates). The Post-Sales Offer defines the program and its conditions via the Post-Sales Offer Config (PostSalesOfferConfig), and the customer claims their entitlement via the Post-Sales Offer Claim (PostSalesOfferClaim), which is reviewed, approved, and affects the customer's balance. There's also the Periodic Monthly Offer (PeriodicMonthlySalesOffer) that generates its incentives monthly via a periodic calculation.

Coupons (DiscountCoupon)

The Discount Coupon is a targeted promotion tool: a discount value, item scope, usage limits, validity, and customer eligibility. Coupons are organized into:

• Coupon type (DiscountCouponType): a category that governs its rules (store, online, seasonal).
• Coupon book (DiscountCouponBook): a collection of coupons for a promotional campaign and its distribution.
• Coupon coding method (SalesCouponsCodingMethod): the code format, its generation algorithm, and uniqueness validation.

At the point of sale, the coupon is applied via the Coupons Sales Order (CouponsSalesOrder), and its reversal on a return is handled via the Coupons Sales Order Return (CouponsSalesOrderReturn).

Price Voting (PriceVotingDoc)

In organizations that require approval of price changes, the Price Voting Document provides a workflow: new prices are proposed and presented to approvers for a vote before taking effect, with their record kept in the Price Voting File (PriceVotingFile) as an audit trail of pricing decisions.

How the Layers Stack

When pricing an invoice line, the system applies the layers in order: the base price from the price list (or automatic pricing), then a quantity range adjustment, then eligible offers, then a coupon if present, while respecting the minimum price defined on the item. Understanding this order explains the final price the customer sees.

Next Steps

• The Sales Journey - where these prices are applied to orders and invoices
• Understanding Inventory Items - minimum price and automatic pricing on the item
• Invoicing module - document-level discount, offer, and loyalty mechanics